Shipping & returns

Last updated: October 9, 2026

Shipping

• Where we ship: [countries or areas].
• Preparing your order: [1–3] business days.
• Delivery time: [3–7] business days after it ships.
• Cost: shown at checkout. [Free shipping on orders over …]

When your order ships, we send you an email [with a tracking number].

Returns

Not happy with your order? You can return it within [14] days of delivery. Items must be unused, in their original condition and packaging.

[Items that can't be returned, for example: gift cards, personalised or hygiene products.]

How to return

1. Write to us at meidanmuz@gmail.com with your order number and what you'd like to return.
2. We'll reply with the return address and instructions.
3. Send the item back. [Return shipping is paid by the customer / by us.]

Refunds

Once we receive and check the return, we refund you to the original payment method within [14] days.

Damaged or wrong items

If something arrived damaged or isn't what you ordered, write to us within [7] days with a photo, and Jewelry Shop will make it right at no cost to you.